1. Introduction
At Adset Digital Service (“Adset”, “we”, “our”, or “us”), we provide premium digital products and professional digital marketing services designed to help individuals, creators, and businesses grow in the digital world.
Because our offerings primarily consist of digital downloads, creative assets, educational resources, and service-based solutions, all purchases are subject to the terms outlined in this Return & Refund Policy.
By purchasing any product or service from Adset, you acknowledge and agree to this policy.
2. Nature of Digital Products & Services
Adset offers products and services including but not limited to:
Digital Products
- eBooks
- Templates
- Planners
- Worksheets
- Coloring Books
- Wall Arts
- Creative Assets
- Educational Resources
- Digital Downloads
Digital Services
- Social Media Marketing
- Meta Advertising
- Google Advertising
- SEO Services
- Website Development
- Ecommerce Solutions
- Branding Services
- Lead Generation Services
- Consulting Services
- WhatsApp Marketing
- Marketing Automation
Since these products and services are delivered digitally or involve the allocation of professional time and resources, special refund conditions apply.
3. No Return Policy
Due to the digital nature of our products, Adset does not accept returns for any purchased digital item.
Once a digital product has been:
- Delivered
- Downloaded
- Accessed
- Opened
- Sent via email
- Made available through a customer account
it cannot be returned.
Unlike physical goods, digital products cannot be physically returned after delivery.
4. No Refund Policy
All purchases made through Adset Digital Service are considered final.
We do not provide refunds for:
Digital Products
- eBooks
- Templates
- Planners
- Worksheets
- Coloring Books
- Wall Arts
- Digital Downloads
- Educational Resources
- Creative Assets
Digital Services
- SEO Campaigns
- Social Media Marketing
- Paid Advertising Services
- Website Development
- Branding Projects
- Consulting Services
- Marketing Automation
- Lead Generation Campaigns
- Ecommerce Solutions
No refunds will be issued once:
- Payment has been completed
- Product access has been granted
- Download links have been delivered
- Digital files have been downloaded
- Service work has commenced
- Campaign setup has begun
- Consultation has been conducted
5. Service-Based Project Policy
Digital marketing and consulting services require:
- Strategic planning
- Research
- Resource allocation
- Creative development
- Technical implementation
- Team involvement
As a result, once a project has started, payments made for services are strictly non-refundable.
Clients are encouraged to review project requirements carefully before confirming any service engagement.
6. Customer Responsibility Before Purchase
Customers are responsible for reviewing:
- Product descriptions
- Product specifications
- Service details
- Pricing information
- Compatibility requirements
- Licensing information
before making a purchase.
If you have questions regarding a product or service, we encourage you to contact us before completing your order.
7. Exceptional Circumstances
Refund requests may only be reviewed under exceptional circumstances such as:
Duplicate Payments
If a customer is accidentally charged more than once for the same transaction.
Technical Payment Errors
Where payment is successfully deducted but the order is not generated due to a verified technical failure.
All such requests are subject to investigation and approval by Adset.
Submission of a refund request does not guarantee approval.
8. Download & Access Responsibility
Customers are responsible for:
- Providing a valid email address
- Downloading purchased products promptly
- Maintaining backup copies of downloaded files
- Ensuring device compatibility
Adset shall not be responsible for issues caused by:
- Internet connectivity problems
- Incorrect email addresses
- Device limitations
- Browser-related issues
- User-side technical errors
These situations do not qualify for refunds.
9. Third-Party Platforms
Certain products or services may involve third-party platforms such as:
- Meta
- WordPress
- WooCommerce
- Canva
- Razorpay
- CRM Systems
Adset is not responsible for:
- Platform outages
- Account restrictions
- Policy changes
- Service interruptions
- Third-party technical issues
Such circumstances do not qualify for refunds.
10. Chargebacks & Payment Disputes
Customers are encouraged to contact Adset before initiating a chargeback or payment dispute.
Fraudulent chargebacks for successfully delivered products or services may result in:
- Account suspension
- Permanent access restrictions
- Legal recovery procedures where applicable
11. Policy Updates
Adset reserves the right to update, modify, or replace this Return & Refund Policy at any time.
Changes become effective immediately upon publication on the website.
Customers are encouraged to review this policy periodically.
12. Contact Information
For billing concerns, payment issues, or policy-related inquiries:
Important Notice
By purchasing any product or service from Adset Digital Service, you acknowledge that you have read, understood, and agreed to this Return & Refund Policy.